FAQ

Custom Questions

What is the minimum order quantity for a custom PopOut?

Minimum order quantities start at 1,000 copies for the Single PopOut, Double PopOut and Single PopOut with Closed Gatefold. All other formats require 2,500 copies. However, to get the best prices we recommend a 5,000 copy print run.

What are the production lead times?

Custom PopOuts require 4-6 weeks for print and hand assembly depending on the quantity. Delivery times vary depending on the destination.

How do I place an order?

Once the format and quantity is confirmed, we will send you an Order Form containing all order details such as price, production dates etc, and an accompanying terms & conditions document. We will ask you to sign the Order Form to confirm your order. We will also send you the templates and artwork specifications so you can design your PopOut.

What formats can I choose from?

There are four basic PopOut formats: Single, Double, Single with gatefold (open or closed) and Single with booklet, although you may choose modifications on each of these formats – such as a different sizes, or customising the product with accessories like adding a pocket for a business card. We are open to any suggestions or design modifications you may have in mind.

What print finishes are available?

Custom printing has a standard 4-colour print with gloss-laminated cover. However, special print finishes are available including matt lamination, spot UV varnish, Pantone colours, foil/embossing etc.

What artwork should I provide?

Full artwork guidelines and templates will be sent upon confirmation of your order. Our artwork specification form can be downloaded here.

Do you provide a design service?

Yes. We can provide a full design service for an additional cost. Please contact us about this if you would like further information on this service.

What are your payment terms?

We require a deposit payment of 50% of the total order. A pro forma invoice for the deposit is sent upon receipt of the signed Order Form. The balance is due 30 days from the day the order ships.

Can I brand a PopOut with my company logo?

Yes.  You can add your company logo to the cover of our retail stock city maps with a minimum order quantity of 500. This can be a combination of cities.  These are ideal for tradeshows, events and conferences.

What is your proofing procedure?

Proofs will be available when our Studio has completed all artwork prior to printing, and the procedure is as follows:

  • Studio creates low resolution electronic proofs (PDF) from your artwork.
  • PDFs are emailed along with a visual of the layout and a Proof Approval form. The approval form contains disclaimers and instructions. This is to be signed and emailed back before we go to print.
  • Any alterations or corrections required will be carried out by the Studio and amended PDFs re-sent by email for approval (no further visual layouts will be sent). If more than one set of amends is required an additional charge will be incurred.
  • If you require a mock up, this can be supplied at an additional cost.
Can you create a custom PopOut map for any city or area?

Yes, we can.  The cost to create a new map depends on the city or area and the level of detail required. Once we have this information, we can provide you with an estimate.

Retail Questions

Where can I buy PopOut Maps?

All of our maps are available online via Amazon, Books Etc or The Book Depository. If you are in the UK, many WHSmith and Waterstone’s stock PopOut Maps in-store as well as online. In the US, Barnes and Noble also stock our maps.

What scale are our maps?

Our maps are not created to scale but are instead an artist’s impression of the city. Due to the nature of our self-folding mechanism, our mapping needs to be a specific size and as such, it’s not possible to create fully to scale maps and include all the detail we do.
We have started to include an approximate scale to our main PopOuts for guidance but as a general rule, the downtown or central maps are walkable as they are a larger scale than the greater area maps. If you would like a rough scale of an individual title then please contact us and we will advise you.

Can you provide display units?

Yes. We can provide a range of display units and spinners at a nominal cost. This is very useful if you intend to sell your PopOut as a merchandising product because our displays will help increase sales and are uniquely designed to enhance the PopOut products.